RETURN POLICY
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Effective date: 09 Oct 2024
At Future AI Intellect, we want you to be completely satisfied with your purchase. If for any reason you are not satisfied with your order, we offer a hassle-free return policy.
Eligibility:
To be eligible for a return or exchange, your digital product must not have been downloaded or accessed. We accept return requests within 14 days of purchase. To initiate a return, please contact us by email or phone to obtain a Return Authorization Number (RAN).
Returns Process:
Once you have obtained a Return Authorization Number (RAN), there is no need to ship a physical item. Since this is a digital product, we will process your return based on the status of your download or access. If the product has not been downloaded or accessed, we will approve your return.
Once approved, a refund will be issued to your original method of payment. Refunds may take up to 14 business days to reflect in your account, depending on your payment provider.
Exchanges:
If you would like to exchange your digital product for an alternative version, please contact us by email or phone to obtain a Return Authorization Number (RAN). Since this is a digital product, there is no need to return a physical item.
Once you receive your RAN, we will process the exchange as long as the original product has not been downloaded or accessed. If your exchange is approved, we will provide the new product to you at no additional cost
Exceptions:
We do not accept returns or exchanges on discounted digital products or gift cards. Since these are digital products, return eligibility applies only if the item has not been downloaded or accessed.
If you have any questions or concerns about our return policy, please feel free to contact us by email or phone. We are always happy to assist you.
1. Refund Eligibility:
1.1. Customers are eligible for a full Reimbursement if they cancel their digital product within one (1) week from the date of purchase.
1.2. Refund requests made after one week will not be eligible for consideration.
2. How to Request a Refund:
2.1. To initiate a refund request, customers must send an email to support@futureaiintellect.comwithin the one week.
2.2. In the email, include your full name, contact information, and the reason for the cancellation.
3. Refund Processing:
3.1. Once we receive your refund request, we will review it and respond within 5 business days.
3.2. If your request is approved, the refund will be processed using the original method of payment within 7 business days.
4.Contact Information:
4.1. For any questions or concerns related to cancellations and refunds, please contact our customer support team at support@futureaiintellect.com
5. Modification of Policy:
5.1. Future AI Intellect reserves the right to modify or update this cancellation policy at any time. Changes will be effective immediately upon posting on our website. By purchasing an education package from Future AI Intellect, you acknowledge and agree to the terms outlined in this cancellation policy.